I just got back from a meeting in Tampa. Following the meeting, a group of us went to the hotel bar to continue the conversation.
Guess what happened instead?
Everyone sat “playing with” their iPhones and BlackBerrys! What little conversation there was revolved around the latest apps.
Somehow, with the need to communicate quicker, and more easily, we seem to have lost the art of the conversation.
You know … actually talking to people.
When I think of the time it takes to post a tweet on Twitter, send an e-mail, or to update a Facebook page, I also think about how many people we could have actually spoken to, if we just picked up the phone.
What’s happening in our workplace when colleagues who work next to each other end up texting instead of getting up to chat face to face?
What does that say about interpersonal communications? Is this really a way to build a relationship?
Believe me, I am a proponent of using the latest social networks -- check me out on LinkedIn, Twitter, Facebook and Naymz – but NEVER in lieu of meeting people for coffee, or phoning someone and having a real conversation.
Business particularly is all about the connections you make – and these are much more effective when done face to face.
Reading words on a screen, even with a video and/or audio element added, is and never will be the same as having a real dialogue in person.
Many times there are subtle nuances to communication and body language that “speak” far greater than actual words. How does this non-spoken “conversation” get conveyed online?
In the search to expand our networks, I truly believe that something is being lost.
I would love to hear your thoughts on this.
Showing posts with label business. Show all posts
Showing posts with label business. Show all posts
Tuesday, November 3, 2009
Tuesday, September 29, 2009
E-mail: A Critical Communication Tool if Used Correctly
Over the weekend, I had some repairs that had to be done at home. I pulled out the trusty toolbox, and as I moved from project to project, I had to think about which tool would be most effective.
Midway through my project, I had an epiphany: How similar is what I’m doing at home to what happens at work – picking the right tool for the right activity?
Let’s say I have feedback to give a colleague or direct report. Should I see him or her, if possible; or is it OK to e-mail the person? If I have data to report, should I call the person, put it in writing, or send a quick e-mail?
If I want to thank someone for something he or she did to help me -- a much more personal type of communication – do I send a handwritten note or an e-mail?
Just because we have incredible communication tools – like e-mail – doesn’t mean we always should use them … or possibly abuse them.
E-mail shouldn’t be used for sending long messages, discussing confidential information, or distributing negative news, or sending complicated policy changes.
E-mail also shouldn’t be used in lieu of having face-to-face time.
Even if you do choose the right tool, you need to use it properly. Over the weekend, my husband was slicing potatoes using a mandolin -- a great kitchen tool.
Unfortunately, he didn’t anchor it properly, and ended up slicing his finger. Not good for a dentist!
The same is true with e-mail. It is so easy to use, that we frequently throw caution to the wind when using it.
Be sure to pay attention to both the tone and accuracy of all e-mail messages. You don’t want to appear to be abrupt or sloppy.
The cost of e-mail mistakes, abuse, and misuse, can be great.
So, just think of e-mail as one tool in your communication toolbox, and use it carefully and selectively.
Midway through my project, I had an epiphany: How similar is what I’m doing at home to what happens at work – picking the right tool for the right activity?
Let’s say I have feedback to give a colleague or direct report. Should I see him or her, if possible; or is it OK to e-mail the person? If I have data to report, should I call the person, put it in writing, or send a quick e-mail?
If I want to thank someone for something he or she did to help me -- a much more personal type of communication – do I send a handwritten note or an e-mail?
Just because we have incredible communication tools – like e-mail – doesn’t mean we always should use them … or possibly abuse them.
E-mail shouldn’t be used for sending long messages, discussing confidential information, or distributing negative news, or sending complicated policy changes.
E-mail also shouldn’t be used in lieu of having face-to-face time.
Even if you do choose the right tool, you need to use it properly. Over the weekend, my husband was slicing potatoes using a mandolin -- a great kitchen tool.
Unfortunately, he didn’t anchor it properly, and ended up slicing his finger. Not good for a dentist!
The same is true with e-mail. It is so easy to use, that we frequently throw caution to the wind when using it.
Be sure to pay attention to both the tone and accuracy of all e-mail messages. You don’t want to appear to be abrupt or sloppy.
The cost of e-mail mistakes, abuse, and misuse, can be great.
So, just think of e-mail as one tool in your communication toolbox, and use it carefully and selectively.
Thursday, September 24, 2009
Listening is More Than Hearing
So many people like to talk.
I sure do.
In fact, I do it all the time.
On the other hand, so few like to actually listen -- I will admit I am occasionally challenged to really listen or listen well.
Statistically speaking, we spend more time listening in a day than speaking, yet we don’t often do it well (just ask your family!).
Usually, it’s not on anyone’s top to-do list for training.
But, that may be changing. In the last few months we have seen a steady increase in clients asking for listening skills training.
Perhaps there were relationships, opportunities, and revenues that were lost as the result of poor listening. Maybe at the root of our relationship problems this fundamental communication skill is missing.
Last week, I got to deliver a listening workshop -- the first I personally had delivered in years.
The focus of the program was a combination of activities, skills and exercises to practice -- along with an online assessment, which profiles the individual participant’s preferred (or natural) listening style.
The district and regional sales managers in my session had so many “aha” moments that they couldn’t wait to get back and adjust their style at work -- as well as at home.
Since I also took the assessment, I, too, had some major insights. For example, at work I tend to listen purposefully -- in a very task-oriented way -- and pay less attention to the empathy factor and fail to listen for enjoyment.
It does make sense, however, that my staff needs as much empathy and appreciation as I give my clients and friends. I am committed to improving my listening with my team. You can e-mail them and see if they have noticed a difference!
So, do I think effective listening be taught?
Yes I do!
It isn’t complicated, but it does require a commitment to use more than just our ears.
If you want to see what is in our listening skills program, click here for more details.
I sure do.
In fact, I do it all the time.
On the other hand, so few like to actually listen -- I will admit I am occasionally challenged to really listen or listen well.
Statistically speaking, we spend more time listening in a day than speaking, yet we don’t often do it well (just ask your family!).
Usually, it’s not on anyone’s top to-do list for training.
But, that may be changing. In the last few months we have seen a steady increase in clients asking for listening skills training.
Perhaps there were relationships, opportunities, and revenues that were lost as the result of poor listening. Maybe at the root of our relationship problems this fundamental communication skill is missing.
Last week, I got to deliver a listening workshop -- the first I personally had delivered in years.
The focus of the program was a combination of activities, skills and exercises to practice -- along with an online assessment, which profiles the individual participant’s preferred (or natural) listening style.
The district and regional sales managers in my session had so many “aha” moments that they couldn’t wait to get back and adjust their style at work -- as well as at home.
Since I also took the assessment, I, too, had some major insights. For example, at work I tend to listen purposefully -- in a very task-oriented way -- and pay less attention to the empathy factor and fail to listen for enjoyment.
It does make sense, however, that my staff needs as much empathy and appreciation as I give my clients and friends. I am committed to improving my listening with my team. You can e-mail them and see if they have noticed a difference!
So, do I think effective listening be taught?
Yes I do!
It isn’t complicated, but it does require a commitment to use more than just our ears.
If you want to see what is in our listening skills program, click here for more details.
Monday, September 14, 2009
Accountability: 5 Keys to Manage Success
Last week, I presented a program in Arizona called “Accountability: 5 Keys to Manage Success (Yours & Others).”
The audience was leadership and management professionals from a luxury, private country club.
This is a different audience than the corporate types who I typically work with. That being said, the issues are always the same.
There are people who need an attitude adjustment (one of the topics covered).
There are organizations that don’t do regular performance appraisals/discussions, which creates a disconnect with employees -- and often less than stellar results.
Behaviors impact all relationships, and your reputation.
So often, it is the smallest behavior gaffes that create problems within a team, company, or with customers.
And, in this current climate of financial uncertainty, the willingness to demonstrate courage is more critical than ever.
Finally, the willingness to put things into perspective may change how you look at life and work.
If you have thoughts on any of these five “keys” for managing your success and others – let me know.
The audience was leadership and management professionals from a luxury, private country club.
This is a different audience than the corporate types who I typically work with. That being said, the issues are always the same.
There are people who need an attitude adjustment (one of the topics covered).
There are organizations that don’t do regular performance appraisals/discussions, which creates a disconnect with employees -- and often less than stellar results.
Behaviors impact all relationships, and your reputation.
So often, it is the smallest behavior gaffes that create problems within a team, company, or with customers.
And, in this current climate of financial uncertainty, the willingness to demonstrate courage is more critical than ever.
Finally, the willingness to put things into perspective may change how you look at life and work.
If you have thoughts on any of these five “keys” for managing your success and others – let me know.
Tuesday, August 18, 2009
Visual Aids 101: Help, Not Hinder Your Next Presentation
Are you suffering from “death by PowerPoint?”
Many people in corporate America are.
You know the symptoms … yawning participants during your slide shows or distant looks from half of the audience who are staring at your screen like zombies.
Let’s be real. Personally, I've never heard, “Oh good – another slide!” I’m sure you would agree.
So, where is the problem?
I believe that most presenters create their slides and think they have a presentation.
Wrong!
What they should be doing is writing the presentation, and then determining where a slide would add value, impact and interest.
When audience members need specific information to study, and to share with others, give them the complicated details in advance, or at the end of the presentation. Then, simplify when presenting.
What are some guidelines?
•Use pictures (personal photographs or high-end, online stock images) whenever possible – as long as they reinforce the message.
•Use charts and graphs to help explain trends, statistics, or any other numbers.
•Limit the bullet points.
•Use the “B” key to blank out the screen. It pulls the attention back to the speaker.
•Start and end with no slide, so you can make the personal connection with the audience.
Slides are tools – and shouldn’t be used as a crutch. Remember, they are visual aids – not presentations.
Your audience will thank you for not having them suffer a tedious “death by PowerPoint.”
Many people in corporate America are.
You know the symptoms … yawning participants during your slide shows or distant looks from half of the audience who are staring at your screen like zombies.
Let’s be real. Personally, I've never heard, “Oh good – another slide!” I’m sure you would agree.
So, where is the problem?
I believe that most presenters create their slides and think they have a presentation.
Wrong!
What they should be doing is writing the presentation, and then determining where a slide would add value, impact and interest.
When audience members need specific information to study, and to share with others, give them the complicated details in advance, or at the end of the presentation. Then, simplify when presenting.
What are some guidelines?
•Use pictures (personal photographs or high-end, online stock images) whenever possible – as long as they reinforce the message.
•Use charts and graphs to help explain trends, statistics, or any other numbers.
•Limit the bullet points.
•Use the “B” key to blank out the screen. It pulls the attention back to the speaker.
•Start and end with no slide, so you can make the personal connection with the audience.
Slides are tools – and shouldn’t be used as a crutch. Remember, they are visual aids – not presentations.
Your audience will thank you for not having them suffer a tedious “death by PowerPoint.”
Thursday, August 13, 2009
Executive Presentation Skills: Inform, Inspire & Persuade
I recently did a blog on the topic of executive presentations.
Exactly what separates an executive presentation from any other?
Not much.
Perhaps it’s just the title of the person presenting the material – or, speaking at the board level.
After all, every presentation has a purpose. The goal as a speaker is to determine what the purpose is.
As an executive, I may want to …
•Inform my organization about what is going on within the organization (to inform)
•Inspire trust and loyalty in my employees
•Encourage people to buy into a plan or product purchase
Over all, it’s all about informing, inspiring and persuading.
Aristotle described the principles of Logos/Ethos/Pathos.
Logos translates into logic. Every great speaker needs to be easy to follow (logical), and filled with evidence and reason. That alone can inform an audience.
To move people as well, to truly inspire them, requires the added use of Pathos. Emotional appeals, stories, and examples which hit the heart, will do that.
Then, there is the credibility factor of the presenter (Ethos). Even if an executive delivers an excellent presentation, if the audience doesn’t trust the person – the presentation will fall on deaf ears.
Position alone isn’t enough to inspire.
An executive who is believable, trustworthy, and admirable, will have a much easier time of giving an inspirational presentation.
So, being an executive speaker really just boils down to 3 things:
1)Being an executive.
2)Having a well-organized message that is relevant, inspirational and believable.
3)Delivering the message in an attentive manner -- showing passion, enthusiasm and credibility.
Why make things more difficult than they have to be?
If you need help turning a lackluster presentation into a memorable, executive-level experience, sign up for my 1-hour webinar on September 14 (12:30-1:30 pm EST): “How to Present Your Ideas Persuasively to Better Influence Others at Work.”
Exactly what separates an executive presentation from any other?
Not much.
Perhaps it’s just the title of the person presenting the material – or, speaking at the board level.
After all, every presentation has a purpose. The goal as a speaker is to determine what the purpose is.
As an executive, I may want to …
•Inform my organization about what is going on within the organization (to inform)
•Inspire trust and loyalty in my employees
•Encourage people to buy into a plan or product purchase
Over all, it’s all about informing, inspiring and persuading.
Aristotle described the principles of Logos/Ethos/Pathos.
Logos translates into logic. Every great speaker needs to be easy to follow (logical), and filled with evidence and reason. That alone can inform an audience.
To move people as well, to truly inspire them, requires the added use of Pathos. Emotional appeals, stories, and examples which hit the heart, will do that.
Then, there is the credibility factor of the presenter (Ethos). Even if an executive delivers an excellent presentation, if the audience doesn’t trust the person – the presentation will fall on deaf ears.
Position alone isn’t enough to inspire.
An executive who is believable, trustworthy, and admirable, will have a much easier time of giving an inspirational presentation.
So, being an executive speaker really just boils down to 3 things:
1)Being an executive.
2)Having a well-organized message that is relevant, inspirational and believable.
3)Delivering the message in an attentive manner -- showing passion, enthusiasm and credibility.
Why make things more difficult than they have to be?
If you need help turning a lackluster presentation into a memorable, executive-level experience, sign up for my 1-hour webinar on September 14 (12:30-1:30 pm EST): “How to Present Your Ideas Persuasively to Better Influence Others at Work.”
Monday, August 3, 2009
Presentation Skills Pointer: Fresh Delivery Requires Preparation & Practice
I am often asked if I give the same presentation each time I present.
Although there might be a benefit to do so regarding saving time, my answer is, “No.”
Every audience I face is different, and I need to adjust my message accordingly. The material also needs to be fresh – not only updated from a current events’ perspective, but also fresh in my mind.
I have seen too many speakers who were on “auto pilot.” They sounded bored with their own message. So, how would that translate to the audience?
My method of practice is always to say the presentation out loud -- not in my head where I am eloquent. This helps me with timing, and pacing, not to mention anchoring the content in my head.
The irony is, the longer the presentation, the less time it takes to prepare.
I find short presentations – 20 minutes and under – to be the hardest.
Anyone can ramble.
To make a point hit home in a limited amount of time -- delivering it with passion and authority – that is an art.
What speaking masterpieces have you worked on lately?
For free articles, tips & techniques on presentation skills, visit the new BRODY site.
Although there might be a benefit to do so regarding saving time, my answer is, “No.”
Every audience I face is different, and I need to adjust my message accordingly. The material also needs to be fresh – not only updated from a current events’ perspective, but also fresh in my mind.
I have seen too many speakers who were on “auto pilot.” They sounded bored with their own message. So, how would that translate to the audience?
My method of practice is always to say the presentation out loud -- not in my head where I am eloquent. This helps me with timing, and pacing, not to mention anchoring the content in my head.
The irony is, the longer the presentation, the less time it takes to prepare.
I find short presentations – 20 minutes and under – to be the hardest.
Anyone can ramble.
To make a point hit home in a limited amount of time -- delivering it with passion and authority – that is an art.
What speaking masterpieces have you worked on lately?
For free articles, tips & techniques on presentation skills, visit the new BRODY site.
Tuesday, July 21, 2009
My Initial Report from NSA Convention: Relationships Rule!
I have been at the National Speakers Association (NSA) National Convention in Arizona, since July 16, and it ends today.
Whether it’s been during a board meeting (I’m a National Board Director), a keynote, a breakout session, or in the hallways, the biggest takeaway for me so far has been a reminder of the power of relationships.
You see, my goal when it comes to meetings like these is to always come back to my office with one to three things that I can immediately implement which will change my business.
This time at the NSA Convention, as good as the content has been, it can’t begin to compare with the new friends I’ve made -- and the old ones that I’ve reconnected with … relationships.
One specific highlight of this past week has been having dinner with Keith Ferrazzi, author of the best-selling books Never Eat Alone and Who’s Got Your Back. Whether in private conversation or as a dynamic speaker, his theme is always about relationships.
What are you doing to develop and nurture your relationships?
Whether it’s been during a board meeting (I’m a National Board Director), a keynote, a breakout session, or in the hallways, the biggest takeaway for me so far has been a reminder of the power of relationships.
You see, my goal when it comes to meetings like these is to always come back to my office with one to three things that I can immediately implement which will change my business.
This time at the NSA Convention, as good as the content has been, it can’t begin to compare with the new friends I’ve made -- and the old ones that I’ve reconnected with … relationships.
One specific highlight of this past week has been having dinner with Keith Ferrazzi, author of the best-selling books Never Eat Alone and Who’s Got Your Back. Whether in private conversation or as a dynamic speaker, his theme is always about relationships.
What are you doing to develop and nurture your relationships?
Monday, July 13, 2009
New BRODY Professional Site Up and Running, Check It Out!
Good things are worth waiting for!
Those of you who have worked with web designers know how frustrating the process can be. Granted, we live in an environment of instant gratification, and I wanted it done at least three months ago!
But, at last, it is “finished” – the new and improved home for my company, BRODY Professional Development -- www.BrodyPro.com.
I say “finished,” because there are still some modifications being made, including shopping cart “tweaks” -- and then working specifically on updating the Marjorie Brody part of the site, so it coordinates with the new design of the BRODY Professional Development pages.
That being said, for those of you who want to download some “free information” – invaluable tips and articles – please check out the new site. Again, www.BrodyPro.com.
On an unrelated note, this week, I head to Scottsdale, Arizona -- you may be asking, “Why on Earth would anyone go to Scottsdale in the middle of July?” My answer: To attend the board meeting and annual conference of National Speakers Association.
I always learn something by attending this annual event – and next week, I’ll blog about some of these learnings, so you, too, can benefit!
Those of you who have worked with web designers know how frustrating the process can be. Granted, we live in an environment of instant gratification, and I wanted it done at least three months ago!
But, at last, it is “finished” – the new and improved home for my company, BRODY Professional Development -- www.BrodyPro.com.
I say “finished,” because there are still some modifications being made, including shopping cart “tweaks” -- and then working specifically on updating the Marjorie Brody part of the site, so it coordinates with the new design of the BRODY Professional Development pages.
That being said, for those of you who want to download some “free information” – invaluable tips and articles – please check out the new site. Again, www.BrodyPro.com.
On an unrelated note, this week, I head to Scottsdale, Arizona -- you may be asking, “Why on Earth would anyone go to Scottsdale in the middle of July?” My answer: To attend the board meeting and annual conference of National Speakers Association.
I always learn something by attending this annual event – and next week, I’ll blog about some of these learnings, so you, too, can benefit!
Thursday, July 2, 2009
2009 Part One: Lessons Learned
It’s hard to believe that half of the year is over – not exactly a stellar year for most of us!
I have learned quite a few things as a business owner (hard lessons learned) these past 6+ months:
•I should always look to cut expenses, even when times are good.
•I should reward creativity and innovation.
•I should look to do more with less.
•I should expect and appreciate the willingness of my staff to be flexible.
•I should recognize how my moods impact our employees, and those around me.
•It’s not what we make, it’s what we keep that counts.
I’ve also learned a few things on a personal level:
•“Shopping” in my closet isn’t that bad.
•Cooking can replace take-out.
•Time with friends doesn’t have to be expensive.
•Staying in shape mentally and physically is my choice, and under my control.
•I need to appreciate and be grateful for all of what I can give to others.
Let’s hope that the economy picks up during the last half of 2009!
Even when this happens (notice I said “when” and not “if”), however, I don’t want to lose site of these lessons learned.
As always, feel free to share your lessons learned/best practices.
I have learned quite a few things as a business owner (hard lessons learned) these past 6+ months:
•I should always look to cut expenses, even when times are good.
•I should reward creativity and innovation.
•I should look to do more with less.
•I should expect and appreciate the willingness of my staff to be flexible.
•I should recognize how my moods impact our employees, and those around me.
•It’s not what we make, it’s what we keep that counts.
I’ve also learned a few things on a personal level:
•“Shopping” in my closet isn’t that bad.
•Cooking can replace take-out.
•Time with friends doesn’t have to be expensive.
•Staying in shape mentally and physically is my choice, and under my control.
•I need to appreciate and be grateful for all of what I can give to others.
Let’s hope that the economy picks up during the last half of 2009!
Even when this happens (notice I said “when” and not “if”), however, I don’t want to lose site of these lessons learned.
As always, feel free to share your lessons learned/best practices.
Monday, June 29, 2009
New BRODY Web Site Coming Soon, Really!
One more week. One more week. One more week.
I am so tired of hearing “one more week!”
What am I referring to? My new and improved corporate web site going “live.”
The irony is that from my perspective, this is an ongoing complaint. I think web designers (or, maybe it’s just creative types in general) sometimes look for ways to hold up the process.
I say that because a lot of industry colleagues have the same complaint – of web site redesign projects often taking more time than initially estimated, or unforeseen developments that further increase the time spent.
I know they say “Good things come to those who wait.”
But, whatever happened to managing client expectations? Or being held accountable to deadlines?
With that said, I have drawn my own line in the sand. The redesigned BRODY Professional Development web site --- www.brodypro.com -- will be live, on or before July 10.
Of course, there will be still be a new shopping cart to fine tune, my personal speaking web site to update, and other “tweeks” over time.
My expectation (silly woman!) is that it will all be done by the end of the summer. Since it’s been a year in coming, it had better be good! (Of course, I’m biased, but sneak peaks tell me that this is the case!).
Let me know what you think. On July 13, visit www.brodypro.com.
I am so tired of hearing “one more week!”
What am I referring to? My new and improved corporate web site going “live.”
The irony is that from my perspective, this is an ongoing complaint. I think web designers (or, maybe it’s just creative types in general) sometimes look for ways to hold up the process.
I say that because a lot of industry colleagues have the same complaint – of web site redesign projects often taking more time than initially estimated, or unforeseen developments that further increase the time spent.
I know they say “Good things come to those who wait.”
But, whatever happened to managing client expectations? Or being held accountable to deadlines?
With that said, I have drawn my own line in the sand. The redesigned BRODY Professional Development web site --- www.brodypro.com -- will be live, on or before July 10.
Of course, there will be still be a new shopping cart to fine tune, my personal speaking web site to update, and other “tweeks” over time.
My expectation (silly woman!) is that it will all be done by the end of the summer. Since it’s been a year in coming, it had better be good! (Of course, I’m biased, but sneak peaks tell me that this is the case!).
Let me know what you think. On July 13, visit www.brodypro.com.
Monday, June 22, 2009
Make Your Own Sunshine
It’s Monday, and it’s not raining.
In fact, we are having sunshine. It’s amazing what that does for one’s disposition!
The question is – how do you create “sunshine” at work, even when the “weather” is gloomy?
Here's what works for me:
•A good cup of coffee
•Selling our programs and services
•Helping someone improve themselves – a client or colleague
•Sending a thank-you, or recognition note, to someone who has helped me
•Pictures (or phone calls) from my husband, grandsons, daughters, mother
•Reaching a goal or completing a project
•Cleaning up my desk
•Connecting with a hard-to-connect-with client
•A team meeting, when good ideas surface
•Doing everything on my “to-do” list for the day
I would love to hear what brings “sunshine” into your work environment.
Have a sunny day! :)
In fact, we are having sunshine. It’s amazing what that does for one’s disposition!
The question is – how do you create “sunshine” at work, even when the “weather” is gloomy?
Here's what works for me:
•A good cup of coffee
•Selling our programs and services
•Helping someone improve themselves – a client or colleague
•Sending a thank-you, or recognition note, to someone who has helped me
•Pictures (or phone calls) from my husband, grandsons, daughters, mother
•Reaching a goal or completing a project
•Cleaning up my desk
•Connecting with a hard-to-connect-with client
•A team meeting, when good ideas surface
•Doing everything on my “to-do” list for the day
I would love to hear what brings “sunshine” into your work environment.
Have a sunny day! :)
Tuesday, June 9, 2009
Increasing My Digital “Fingerprint” Via Social Networks/Media
How the world has changed!
I have been part of a mastermind group of speakers for the past 12 ½ years – Master Speakers International (MSI).
Our goal at our meetings (three times a year) is to share ideas, best practices, and resources to expand our speaking businesses.
One of our members credits the group with $5 million worth of business – due to two ideas he got during meetings!
At our meeting yesterday in Minneapolis, the entire conversation was about webinars, teleseminars, and social networking sites.
A few years ago, we would have said that nothing beats the live, in-person presentation. I still feel that way.
However, as speakers, we always have to learn to be more flexible --and open minded – and look for alternative ways to deliver our content.
There is also much to learn when it comes to the best use of social media.
Having said that, along with this blog and my web site proper (insert links), you can check me out on Twitter, Facebook, LinkedIn, etc.
Will this increased cyber presence generate business? I have no idea, at least not yet -- but I can’t afford not to jump on board and Tweet away and post updates!
I welcome your thoughts.
By the way, if you want to attend my free webinar on communication skills for Copper Conferencing on June 16th, take this link to register.
I have been part of a mastermind group of speakers for the past 12 ½ years – Master Speakers International (MSI).
Our goal at our meetings (three times a year) is to share ideas, best practices, and resources to expand our speaking businesses.
One of our members credits the group with $5 million worth of business – due to two ideas he got during meetings!
At our meeting yesterday in Minneapolis, the entire conversation was about webinars, teleseminars, and social networking sites.
A few years ago, we would have said that nothing beats the live, in-person presentation. I still feel that way.
However, as speakers, we always have to learn to be more flexible --and open minded – and look for alternative ways to deliver our content.
There is also much to learn when it comes to the best use of social media.
Having said that, along with this blog and my web site proper (insert links), you can check me out on Twitter, Facebook, LinkedIn, etc.
Will this increased cyber presence generate business? I have no idea, at least not yet -- but I can’t afford not to jump on board and Tweet away and post updates!
I welcome your thoughts.
By the way, if you want to attend my free webinar on communication skills for Copper Conferencing on June 16th, take this link to register.
Monday, June 1, 2009
Don’t Worry Be Happy
You know the expression, “You teach what you need to learn.”?
Well, by nature, I am a positive person – always looking for the good in everybody and every situation … predicting a positive outcome.
But, lately it’s gotten harder. A combination of business matters (due to the economy) and family healthy issues have been weighing heavily on me like a ton of bricks.
I was walking around like Charlie Brown, with the proverbial gray cloud over his head.
The reality is – what is happening is going to happen, regardless of my attitude.
I had a choice: be miserable, or go back to optimism.
Over the weekend, I decided to change my negative attitude of late, beginning with my last journal entry. I started to list all the good things that are happening right now. I wrote what I am grateful for. I listed positive outcomes.
You might wonder … did it work?
Partially.
Since then, I haven’t dwelled on the negatives, I haven’t discussed the negatives, and I have been more cheery at work.
My bet is that it will get easier each day to honor my personal commitment to stay positive.
And, in time, so, too, will the different situations I encounter get better.
We all need to remember, that you get what you give out in life – the “reap what you sow” mentality.
If you exude negativity and pessimism, after awhile, those around you will feel and act the same.
So, today, I made the choice. I decided to be positive. Like the song says, “Don’t worry. Be happy.” :)
How about you? Will you join me on this positive journey?
Well, by nature, I am a positive person – always looking for the good in everybody and every situation … predicting a positive outcome.
But, lately it’s gotten harder. A combination of business matters (due to the economy) and family healthy issues have been weighing heavily on me like a ton of bricks.
I was walking around like Charlie Brown, with the proverbial gray cloud over his head.
The reality is – what is happening is going to happen, regardless of my attitude.
I had a choice: be miserable, or go back to optimism.
Over the weekend, I decided to change my negative attitude of late, beginning with my last journal entry. I started to list all the good things that are happening right now. I wrote what I am grateful for. I listed positive outcomes.
You might wonder … did it work?
Partially.
Since then, I haven’t dwelled on the negatives, I haven’t discussed the negatives, and I have been more cheery at work.
My bet is that it will get easier each day to honor my personal commitment to stay positive.
And, in time, so, too, will the different situations I encounter get better.
We all need to remember, that you get what you give out in life – the “reap what you sow” mentality.
If you exude negativity and pessimism, after awhile, those around you will feel and act the same.
So, today, I made the choice. I decided to be positive. Like the song says, “Don’t worry. Be happy.” :)
How about you? Will you join me on this positive journey?
Tuesday, May 26, 2009
Risk Taking Leads to Reward
My Temple University School of Communications & Theater commencement speech was two weeks ago, but the message is still relevant – one I hope the graduates took to heart.
It applies to all of us. That is – you need to believe in yourself, and have the courage to take calculated risks.
Do you remember when you were an elementary school student playing on the jungle gym? In order to get across the bars, you had to be willing to let go of one hand, and place it on the next rung. Drop a hand, grab, drop a hand, grab.
If you aren’t willing to let go -- of old thinking, old behaviors, old habits, you will continually be stuck.
I was asked this question when I was deciding whether to take a risk and launch my own business -- giving up a tenured teaching position at a college -- “What’s the worst that could happen?”
Notice – the word “could” not “would.”
Don’t always think in negative terms. The chances that the worst could happen if you do take a risk are small.
The second question to ask yourself is, “And, then what?”
There will always be a “then what?” What will you do if the risk doesn’t pan out the way you wanted it to?
What are the risks you would like to take?
I encourage you to go for them!
Keep in mind what Thomas Edison said, “If we all did what we are capable of doing, we would literally astonish ourselves.”
By the way, here are the four key ideas that I gave the Temple graduates:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
3)Be open to all possibilities
4)Take calculated risks
It applies to all of us. That is – you need to believe in yourself, and have the courage to take calculated risks.
Do you remember when you were an elementary school student playing on the jungle gym? In order to get across the bars, you had to be willing to let go of one hand, and place it on the next rung. Drop a hand, grab, drop a hand, grab.
If you aren’t willing to let go -- of old thinking, old behaviors, old habits, you will continually be stuck.
I was asked this question when I was deciding whether to take a risk and launch my own business -- giving up a tenured teaching position at a college -- “What’s the worst that could happen?”
Notice – the word “could” not “would.”
Don’t always think in negative terms. The chances that the worst could happen if you do take a risk are small.
The second question to ask yourself is, “And, then what?”
There will always be a “then what?” What will you do if the risk doesn’t pan out the way you wanted it to?
What are the risks you would like to take?
I encourage you to go for them!
Keep in mind what Thomas Edison said, “If we all did what we are capable of doing, we would literally astonish ourselves.”
By the way, here are the four key ideas that I gave the Temple graduates:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
3)Be open to all possibilities
4)Take calculated risks
Monday, May 18, 2009
Recent Graduates -- Or Any Professional -- Be Open to All Possibilities
Good news. By all accounts and feedback, my Temple commencement address went well.
Soon it can be seen on YouTube and on our web site.
The audience got involved, and I had fun.
If you haven’t been following my blog, last week I was the keynote graduation speaker for the School of Communications & Theater at Temple University. There were 675 graduates, and another 2,000 plus (family, friends, faculty, etc) in attendance.
I must admit, I was stressed – but well-prepared!
The first two points I covered (which I wrote about in my last two weekly blog posts) were:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
The third point is: Be open to all possibilities.
The world is different now than when these graduates entered college, and it will continue to change.
The class of 2009 can’t afford to think in silos. This fresh crop of college graduates needs to be open-minded as to where they can apply their talents and skills.
If things don’t exist, or graduates have a tough time finding such “perfect” opportunities, they need to look for new ways to create them.
Where would the talents of a broadcast major fit? What nontraditional “platforms” can a theater major perform on?
Flexibility and creativity are key for new graduates. Continuing their education – whether formal or informal – will be essential.
The challenge for graduates is to focus on the next steps of learning.
My mantra is, “If you aren’t green and growing, you are ripe and rotting.”
Although my presentation was to recent college graduates, this message is valuable for all business professionals.
Next week, I’ll share my fourth strategy for new graduates. Stay tuned!
Soon it can be seen on YouTube and on our web site.
The audience got involved, and I had fun.
If you haven’t been following my blog, last week I was the keynote graduation speaker for the School of Communications & Theater at Temple University. There were 675 graduates, and another 2,000 plus (family, friends, faculty, etc) in attendance.
I must admit, I was stressed – but well-prepared!
The first two points I covered (which I wrote about in my last two weekly blog posts) were:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
The third point is: Be open to all possibilities.
The world is different now than when these graduates entered college, and it will continue to change.
The class of 2009 can’t afford to think in silos. This fresh crop of college graduates needs to be open-minded as to where they can apply their talents and skills.
If things don’t exist, or graduates have a tough time finding such “perfect” opportunities, they need to look for new ways to create them.
Where would the talents of a broadcast major fit? What nontraditional “platforms” can a theater major perform on?
Flexibility and creativity are key for new graduates. Continuing their education – whether formal or informal – will be essential.
The challenge for graduates is to focus on the next steps of learning.
My mantra is, “If you aren’t green and growing, you are ripe and rotting.”
Although my presentation was to recent college graduates, this message is valuable for all business professionals.
Next week, I’ll share my fourth strategy for new graduates. Stay tuned!
Monday, May 11, 2009
Temple Commencement Address Part II: Sell Yourself & The Value You Bring
Last week, I wrote about my upcoming Temple University speech during graduation ceremonies.
The commencement from the School of Communications & Theater is this Thursday, May 14th.
I’ve spent many hours writing and practicing my presentation.
The first point I described last week (and will deliver) was about the importance of finding/identifying both your passion and your talents.
The second key idea that I’ll share with graduates is the importance of selling yourself and the value you bring.
When selling, not only do you need to use multiple channels, but also do it in a positive way – one that projects an image of someone who is polished and professional, not that of a college undergrad.
What are these channels? I break them down into two categories:
New Age -- Using Modern Technologies
•Check Monster.com, CareerBuilder.com and any other job web sites.
•Create multiple resumes and save them as nonmodifiable PDFs or JPEGs with appropriate file names on your computer. These resumes will each focus on different, specific traits/qualifications, depending on the job/industry you are targeting. If you code them right, you can send the right one as an e-mail attachment at the drop of a hat. Remember that all of these resumes, and their accompanying cover letters, need to be proofread by someone else. You’re too close to them.
•Develop a web site which highlights your capabilities.
•Create a YouTube account, and upload a video resume
•Create a blog, or blog on others' blogs.
•Tweet on Twitter
•Use other social networking sites like LinkedIn, Myspace and Facebook.
Again, remember to clean up your act. Recruiters are using these tools, and checking you out and your digital “footprint”.
Ask yourself what virtual impressions are you creating and making with these businesspeople/potential employers?
Old-Fashioned Techniques
•Talk to people, don’t just text or e-mail them.
•Expand your real life network. It is ultimately people who hire other people.
Go to your friends’ parents and parents’ friends. Let others know what you want and what you are capable of.
Spend less time texting your friends and listening to music. Everywhere you go, make it a point to meet people -- a variety of people.
College students and business professionals need to be active in their community. Join trade groups and clubs. Consider volunteering, too. Helping others also provides great dividends.
You can’t wait to be discovered – it is up to each graduate (or professional) to sell him/herself. Be proactive, not reactive.
Next week, I will write about the third part of my commencement address – looking for, and creating, specific opportunities.
Wish me well this Thursday!
The commencement from the School of Communications & Theater is this Thursday, May 14th.
I’ve spent many hours writing and practicing my presentation.
The first point I described last week (and will deliver) was about the importance of finding/identifying both your passion and your talents.
The second key idea that I’ll share with graduates is the importance of selling yourself and the value you bring.
When selling, not only do you need to use multiple channels, but also do it in a positive way – one that projects an image of someone who is polished and professional, not that of a college undergrad.
What are these channels? I break them down into two categories:
New Age -- Using Modern Technologies
•Check Monster.com, CareerBuilder.com and any other job web sites.
•Create multiple resumes and save them as nonmodifiable PDFs or JPEGs with appropriate file names on your computer. These resumes will each focus on different, specific traits/qualifications, depending on the job/industry you are targeting. If you code them right, you can send the right one as an e-mail attachment at the drop of a hat. Remember that all of these resumes, and their accompanying cover letters, need to be proofread by someone else. You’re too close to them.
•Develop a web site which highlights your capabilities.
•Create a YouTube account, and upload a video resume
•Create a blog, or blog on others' blogs.
•Tweet on Twitter
•Use other social networking sites like LinkedIn, Myspace and Facebook.
Again, remember to clean up your act. Recruiters are using these tools, and checking you out and your digital “footprint”.
Ask yourself what virtual impressions are you creating and making with these businesspeople/potential employers?
Old-Fashioned Techniques
•Talk to people, don’t just text or e-mail them.
•Expand your real life network. It is ultimately people who hire other people.
Go to your friends’ parents and parents’ friends. Let others know what you want and what you are capable of.
Spend less time texting your friends and listening to music. Everywhere you go, make it a point to meet people -- a variety of people.
College students and business professionals need to be active in their community. Join trade groups and clubs. Consider volunteering, too. Helping others also provides great dividends.
You can’t wait to be discovered – it is up to each graduate (or professional) to sell him/herself. Be proactive, not reactive.
Next week, I will write about the third part of my commencement address – looking for, and creating, specific opportunities.
Wish me well this Thursday!
Monday, May 4, 2009
It’s Graduation Time, Lessons Learned & To Share
Have you ever given a graduation speech?
It’s always been a goal of mine, and this year, I received a call from the Dean of Temple University’s School of Communications and Theater – one of the largest colleges within Temple University – asking me to be their 2009 commencement speaker.
What an honor! What a responsibility!
So, on a daily basis since that call, I have been thinking/ writing/talking out loud, putting my thoughts together.
Ultimately, on graduation day, May 14th, I want it to be inspirational, realistic and informative.
That said,I have come up with four learning points that I will share with graduates, and in my blog over the next few weeks.
My learning point for this week is this:
As difficult as the job market is, no one is a victim. It is critical to be honest with yourself and assess both your talent and your passion.
When the two are combined, work isn’t work. It is a gift.
How do you assess that?
Take a look at yourself when you are the happiest. What are you doing? The flip side is to look at what makes you miserable and drains you.
I was a speech communications major as an undergraduate. My parents worried about job opportunities in the field after I graduated (yes, even in the dark ages, there were job issues!). They encouraged me to switch into speech pathology and therapy.
The fact that I had no passion, interest, or talent for this field, seemed to secondary to getting a job.
I held my ground, and am so glad that I did.
Once I realized (at age 21) that my purpose was, and still is, to communicate and help others to be more effective, the rest was looking for opportunities where I could make that happen.
For me, career #1 was working in a college, teaching communication and presentation skills, so students would be better equipped no matter what they pursued.
All these years later, I still believe that to be happy, you need to figure out your purpose and your passion.
What is yours?
It’s always been a goal of mine, and this year, I received a call from the Dean of Temple University’s School of Communications and Theater – one of the largest colleges within Temple University – asking me to be their 2009 commencement speaker.
What an honor! What a responsibility!
So, on a daily basis since that call, I have been thinking/ writing/talking out loud, putting my thoughts together.
Ultimately, on graduation day, May 14th, I want it to be inspirational, realistic and informative.
That said,I have come up with four learning points that I will share with graduates, and in my blog over the next few weeks.
My learning point for this week is this:
As difficult as the job market is, no one is a victim. It is critical to be honest with yourself and assess both your talent and your passion.
When the two are combined, work isn’t work. It is a gift.
How do you assess that?
Take a look at yourself when you are the happiest. What are you doing? The flip side is to look at what makes you miserable and drains you.
I was a speech communications major as an undergraduate. My parents worried about job opportunities in the field after I graduated (yes, even in the dark ages, there were job issues!). They encouraged me to switch into speech pathology and therapy.
The fact that I had no passion, interest, or talent for this field, seemed to secondary to getting a job.
I held my ground, and am so glad that I did.
Once I realized (at age 21) that my purpose was, and still is, to communicate and help others to be more effective, the rest was looking for opportunities where I could make that happen.
For me, career #1 was working in a college, teaching communication and presentation skills, so students would be better equipped no matter what they pursued.
All these years later, I still believe that to be happy, you need to figure out your purpose and your passion.
What is yours?
Monday, April 27, 2009
My “Stimulus Package” Part Two: Focusing on Business
Last week, I talked about creating my own personal “Stimulus Package.”
For this week’s blog, I’ve written about my business “stimulus” plans.
Here are just a few of the things are we are doing to stay afloat, without help from the government stimulus package:
•Making calls to current clients to see how we can help. The “help” is often for free, and can involve consulting and coaching.
•Sending “flash” e-mails. The creative marketing messages that we send to current clients keep BRODY top of mind.
•Making better use of LinkedIn, Twitter, Facebook, and other social networking sites. Maximizing the use of these FREE accounts builds connections that may well lead to business.
•Speaking at industry events. I use my evaluation forms, where I ask for good contacts within participants’ companies, to mine new leads.
•Sending mailings to current clients that are considered advocates. Past efforts have included coupons on our BRODY BOOST Camp, bookmarks and First Aid kits.
•Sending gratis copies of my books to senior management within our targeted corporate market. Not only have I made some great executive-level connections, I have introduced my company’s products and services in a not overtly “salesy” way.
•Using our Women’s Business Enterprise (WBE) certification. This is a great way to submit BRODY to corporations who have formal supplier diversity initiatives, and gain a foothold in new and emerging markets.
What are YOU doing to stimulate your business?
Feel free to share some best practices.
For this week’s blog, I’ve written about my business “stimulus” plans.
Here are just a few of the things are we are doing to stay afloat, without help from the government stimulus package:
•Making calls to current clients to see how we can help. The “help” is often for free, and can involve consulting and coaching.
•Sending “flash” e-mails. The creative marketing messages that we send to current clients keep BRODY top of mind.
•Making better use of LinkedIn, Twitter, Facebook, and other social networking sites. Maximizing the use of these FREE accounts builds connections that may well lead to business.
•Speaking at industry events. I use my evaluation forms, where I ask for good contacts within participants’ companies, to mine new leads.
•Sending mailings to current clients that are considered advocates. Past efforts have included coupons on our BRODY BOOST Camp, bookmarks and First Aid kits.
•Sending gratis copies of my books to senior management within our targeted corporate market. Not only have I made some great executive-level connections, I have introduced my company’s products and services in a not overtly “salesy” way.
•Using our Women’s Business Enterprise (WBE) certification. This is a great way to submit BRODY to corporations who have formal supplier diversity initiatives, and gain a foothold in new and emerging markets.
What are YOU doing to stimulate your business?
Feel free to share some best practices.
Monday, April 20, 2009
My Personal “Stimulus” Plan
Our government is still busy with its Stimulus Package.
I certainly hope it kick starts the economy!
As a small business owner, I am seeing no direct result.
Hence, I have decided to create my own “stimulus package.”
The goal is to stimulate myself to be even more proactive and productive, enthusiastic, and more in charge of my own future.
You might ask, “Marjorie, just how are you doing that?”
Let me tell you ….
This week’s blog will focus on my personal perspective, while next week, I’ll outline my business plan.
Here are my personal “stimulus” goals:
•Exercise daily: Just by doing this, I feel better. Feeling better is stimulating!
•Eat properly: Again, it’s treating my body well. So, I feel better and I have more energy.
•Drink my gin and tonic and eat my dark chocolate in moderation. After all, deprivation doesn’t solve problems, just creates them!
•Spend time with family. For example, I took one grandson (4 years old) to a theatre last week. I said, “I love our theater dates. Do you think when you are older, you will still want to go to the theater with Nana?” His response: “You may be dead then.” That sure put things into perspective!
•Never miss “24.” As though I don’t have enough tension in my life! Jack always wins, maybe I will, too!
•Go to the movies, read a book, see friends. Really, making time for fun and escape stimulates the brain.
•Indulge in personal treatments. As occasional massage, mani and pedicure, and hair cut are no longer luxuries – they keep me feeling and looking better.
•Find humor in the absurd. And, sometimes, that is looking at the stimulus package and getting a good laugh!
Feel free to share your own personal “stimulus activities” to keep going in these trying times. If you do, and provide an e-mail address, I'll send you a PDF copy my E-book 21st Century Pocket Guide to Proper Business Protocol.
Next week, I’ll talk about the ways we are stimulating our business.
I certainly hope it kick starts the economy!
As a small business owner, I am seeing no direct result.
Hence, I have decided to create my own “stimulus package.”
The goal is to stimulate myself to be even more proactive and productive, enthusiastic, and more in charge of my own future.
You might ask, “Marjorie, just how are you doing that?”
Let me tell you ….
This week’s blog will focus on my personal perspective, while next week, I’ll outline my business plan.
Here are my personal “stimulus” goals:
•Exercise daily: Just by doing this, I feel better. Feeling better is stimulating!
•Eat properly: Again, it’s treating my body well. So, I feel better and I have more energy.
•Drink my gin and tonic and eat my dark chocolate in moderation. After all, deprivation doesn’t solve problems, just creates them!
•Spend time with family. For example, I took one grandson (4 years old) to a theatre last week. I said, “I love our theater dates. Do you think when you are older, you will still want to go to the theater with Nana?” His response: “You may be dead then.” That sure put things into perspective!
•Never miss “24.” As though I don’t have enough tension in my life! Jack always wins, maybe I will, too!
•Go to the movies, read a book, see friends. Really, making time for fun and escape stimulates the brain.
•Indulge in personal treatments. As occasional massage, mani and pedicure, and hair cut are no longer luxuries – they keep me feeling and looking better.
•Find humor in the absurd. And, sometimes, that is looking at the stimulus package and getting a good laugh!
Feel free to share your own personal “stimulus activities” to keep going in these trying times. If you do, and provide an e-mail address, I'll send you a PDF copy my E-book 21st Century Pocket Guide to Proper Business Protocol.
Next week, I’ll talk about the ways we are stimulating our business.
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