I have often been asked:
•How do you deal with big egos in a presentation skills program?
•How do ensure that the people you coach connect the dots?
•How do you measure improvement when training/coaching on presentation skills?
My answer to all three questions is videotape!
Really, the only way to get a real assessment of how others see you as a presenter is to look at yourself. I’m not saying it’s easy, but it is necessary.
I’m not saying that I like to see myself on video, but, again, it is necessary.
What I have learned by being videotaped:
•I don’t smile as much as I think I do.
•I favor one side of the room.
•I make funny faces.
•My posture needs to be improved.
•And, the list goes on …
I know that sports professionals get videotaped, professional actors are taped, so why shouldn’t everyone who presents (to large and small groups) get taped as well?
It’s a great way to identify strengths and to determine what needs to be improved.
At BRODY, our presentation skills training and coaching almost always involves taping.
At my recent BRODY BOOST Camp, I hired a videographer (Rob Kates, www.professionalspeakervideo.com) to update my speaking demo and add some new footage.
What my recent videotaping experience really did for me was give me a list of the areas that I still need to work on!
That’s right, even we Hall of Fame speakers need to be open for self-improvement.
I truly believe in my own mantra that: “If you’re not green and growing, you’re ripe and rotting.”
What do you need to improve?
Remember – the best keep looking for ways to get better.
So, smile for that video camera!
Showing posts with label success. Show all posts
Showing posts with label success. Show all posts
Monday, June 15, 2009
Tuesday, June 9, 2009
Increasing My Digital “Fingerprint” Via Social Networks/Media
How the world has changed!
I have been part of a mastermind group of speakers for the past 12 ½ years – Master Speakers International (MSI).
Our goal at our meetings (three times a year) is to share ideas, best practices, and resources to expand our speaking businesses.
One of our members credits the group with $5 million worth of business – due to two ideas he got during meetings!
At our meeting yesterday in Minneapolis, the entire conversation was about webinars, teleseminars, and social networking sites.
A few years ago, we would have said that nothing beats the live, in-person presentation. I still feel that way.
However, as speakers, we always have to learn to be more flexible --and open minded – and look for alternative ways to deliver our content.
There is also much to learn when it comes to the best use of social media.
Having said that, along with this blog and my web site proper (insert links), you can check me out on Twitter, Facebook, LinkedIn, etc.
Will this increased cyber presence generate business? I have no idea, at least not yet -- but I can’t afford not to jump on board and Tweet away and post updates!
I welcome your thoughts.
By the way, if you want to attend my free webinar on communication skills for Copper Conferencing on June 16th, take this link to register.
I have been part of a mastermind group of speakers for the past 12 ½ years – Master Speakers International (MSI).
Our goal at our meetings (three times a year) is to share ideas, best practices, and resources to expand our speaking businesses.
One of our members credits the group with $5 million worth of business – due to two ideas he got during meetings!
At our meeting yesterday in Minneapolis, the entire conversation was about webinars, teleseminars, and social networking sites.
A few years ago, we would have said that nothing beats the live, in-person presentation. I still feel that way.
However, as speakers, we always have to learn to be more flexible --and open minded – and look for alternative ways to deliver our content.
There is also much to learn when it comes to the best use of social media.
Having said that, along with this blog and my web site proper (insert links), you can check me out on Twitter, Facebook, LinkedIn, etc.
Will this increased cyber presence generate business? I have no idea, at least not yet -- but I can’t afford not to jump on board and Tweet away and post updates!
I welcome your thoughts.
By the way, if you want to attend my free webinar on communication skills for Copper Conferencing on June 16th, take this link to register.
Tuesday, May 26, 2009
Risk Taking Leads to Reward
My Temple University School of Communications & Theater commencement speech was two weeks ago, but the message is still relevant – one I hope the graduates took to heart.
It applies to all of us. That is – you need to believe in yourself, and have the courage to take calculated risks.
Do you remember when you were an elementary school student playing on the jungle gym? In order to get across the bars, you had to be willing to let go of one hand, and place it on the next rung. Drop a hand, grab, drop a hand, grab.
If you aren’t willing to let go -- of old thinking, old behaviors, old habits, you will continually be stuck.
I was asked this question when I was deciding whether to take a risk and launch my own business -- giving up a tenured teaching position at a college -- “What’s the worst that could happen?”
Notice – the word “could” not “would.”
Don’t always think in negative terms. The chances that the worst could happen if you do take a risk are small.
The second question to ask yourself is, “And, then what?”
There will always be a “then what?” What will you do if the risk doesn’t pan out the way you wanted it to?
What are the risks you would like to take?
I encourage you to go for them!
Keep in mind what Thomas Edison said, “If we all did what we are capable of doing, we would literally astonish ourselves.”
By the way, here are the four key ideas that I gave the Temple graduates:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
3)Be open to all possibilities
4)Take calculated risks
It applies to all of us. That is – you need to believe in yourself, and have the courage to take calculated risks.
Do you remember when you were an elementary school student playing on the jungle gym? In order to get across the bars, you had to be willing to let go of one hand, and place it on the next rung. Drop a hand, grab, drop a hand, grab.
If you aren’t willing to let go -- of old thinking, old behaviors, old habits, you will continually be stuck.
I was asked this question when I was deciding whether to take a risk and launch my own business -- giving up a tenured teaching position at a college -- “What’s the worst that could happen?”
Notice – the word “could” not “would.”
Don’t always think in negative terms. The chances that the worst could happen if you do take a risk are small.
The second question to ask yourself is, “And, then what?”
There will always be a “then what?” What will you do if the risk doesn’t pan out the way you wanted it to?
What are the risks you would like to take?
I encourage you to go for them!
Keep in mind what Thomas Edison said, “If we all did what we are capable of doing, we would literally astonish ourselves.”
By the way, here are the four key ideas that I gave the Temple graduates:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
3)Be open to all possibilities
4)Take calculated risks
Monday, May 18, 2009
Recent Graduates -- Or Any Professional -- Be Open to All Possibilities
Good news. By all accounts and feedback, my Temple commencement address went well.
Soon it can be seen on YouTube and on our web site.
The audience got involved, and I had fun.
If you haven’t been following my blog, last week I was the keynote graduation speaker for the School of Communications & Theater at Temple University. There were 675 graduates, and another 2,000 plus (family, friends, faculty, etc) in attendance.
I must admit, I was stressed – but well-prepared!
The first two points I covered (which I wrote about in my last two weekly blog posts) were:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
The third point is: Be open to all possibilities.
The world is different now than when these graduates entered college, and it will continue to change.
The class of 2009 can’t afford to think in silos. This fresh crop of college graduates needs to be open-minded as to where they can apply their talents and skills.
If things don’t exist, or graduates have a tough time finding such “perfect” opportunities, they need to look for new ways to create them.
Where would the talents of a broadcast major fit? What nontraditional “platforms” can a theater major perform on?
Flexibility and creativity are key for new graduates. Continuing their education – whether formal or informal – will be essential.
The challenge for graduates is to focus on the next steps of learning.
My mantra is, “If you aren’t green and growing, you are ripe and rotting.”
Although my presentation was to recent college graduates, this message is valuable for all business professionals.
Next week, I’ll share my fourth strategy for new graduates. Stay tuned!
Soon it can be seen on YouTube and on our web site.
The audience got involved, and I had fun.
If you haven’t been following my blog, last week I was the keynote graduation speaker for the School of Communications & Theater at Temple University. There were 675 graduates, and another 2,000 plus (family, friends, faculty, etc) in attendance.
I must admit, I was stressed – but well-prepared!
The first two points I covered (which I wrote about in my last two weekly blog posts) were:
1)Play to your strengths and passion for greater success
2)Market yourself continually and professionally
The third point is: Be open to all possibilities.
The world is different now than when these graduates entered college, and it will continue to change.
The class of 2009 can’t afford to think in silos. This fresh crop of college graduates needs to be open-minded as to where they can apply their talents and skills.
If things don’t exist, or graduates have a tough time finding such “perfect” opportunities, they need to look for new ways to create them.
Where would the talents of a broadcast major fit? What nontraditional “platforms” can a theater major perform on?
Flexibility and creativity are key for new graduates. Continuing their education – whether formal or informal – will be essential.
The challenge for graduates is to focus on the next steps of learning.
My mantra is, “If you aren’t green and growing, you are ripe and rotting.”
Although my presentation was to recent college graduates, this message is valuable for all business professionals.
Next week, I’ll share my fourth strategy for new graduates. Stay tuned!
Monday, November 3, 2008
The World Isn't Fair
Granted, things are shaky with the economy and businesses everywhere.
So, what are your choices?
Give up or step up?
I am speaking about this very topic on November 6th in Chicago -- delivering a workshop presentation twice at the Healthcare Businesswomen’s Association (HBA) Leadership Conference. The title is “Step Up! for Success.”
Here is one of the key points that I’ll be making:
The world isn’t fair – it’s your attitude that counts.
People walk around lately as though they are victims. We aren’t.
We have choices – not always good ones, but choices all the same. No one wants to hear your whining. If you are lucky enough to still have a job, look for ways to make it more interesting. Make the changes that are necessary, or accept what you can’t change. Leaving is always an option.
Another thing you can do is hang around with winners, not whiners.
Negativity is toxic, and it spreads quickly. Every day, think about -- or better yet, write somewhere -- things that you are grateful for.
That attitude of gratitude -- which some of you may see as cheesy -- really does go a long way.
I’ll be sharing more of this message regarding stepping it up, and thriving in your career, despite economic factors, in my open-enrollment BRODY BOOST Camp career development workshop on November 13 in Plymouth Meeting, PA.
There are still some seats open for BOOST Camp; visit http://www.brodypro.com/site/boost_camp/Boost_camp.html to register, or call 800-726-7936.
So, what are your choices?
Give up or step up?
I am speaking about this very topic on November 6th in Chicago -- delivering a workshop presentation twice at the Healthcare Businesswomen’s Association (HBA) Leadership Conference. The title is “Step Up! for Success.”
Here is one of the key points that I’ll be making:
The world isn’t fair – it’s your attitude that counts.
People walk around lately as though they are victims. We aren’t.
We have choices – not always good ones, but choices all the same. No one wants to hear your whining. If you are lucky enough to still have a job, look for ways to make it more interesting. Make the changes that are necessary, or accept what you can’t change. Leaving is always an option.
Another thing you can do is hang around with winners, not whiners.
Negativity is toxic, and it spreads quickly. Every day, think about -- or better yet, write somewhere -- things that you are grateful for.
That attitude of gratitude -- which some of you may see as cheesy -- really does go a long way.
I’ll be sharing more of this message regarding stepping it up, and thriving in your career, despite economic factors, in my open-enrollment BRODY BOOST Camp career development workshop on November 13 in Plymouth Meeting, PA.
There are still some seats open for BOOST Camp; visit http://www.brodypro.com/site/boost_camp/Boost_camp.html to register, or call 800-726-7936.
Monday, October 20, 2008
Gain a Professional Edge at BRODY Boost Camp, November 13, 2008
I just came back from Pittsburgh, PA, where I was speaking to a client about the importance of personal marketing.
In these times of “troubled waters,” the ability to sell yourself is even more critical.
I’ve said it before, but it bears repeating now: It’s not just who you know, but who knows you -- and what you’re capable of doing -- that counts!
My upcoming BRODY Boost Camp on Thursday, November 13, will help attendees enhance their professionalism, persuasive speaking, and personal promotion.
There are still some seats available.
You can check out the full agenda, and register, by visiting this link on the BRODY Professional Development site: http://www.brodypro.com/site/boost_camp/Boost_camp.html.
If you have any questions, just give me a call or e-mail me at marjorie@brodypro.com.
In these times of “troubled waters,” the ability to sell yourself is even more critical.
I’ve said it before, but it bears repeating now: It’s not just who you know, but who knows you -- and what you’re capable of doing -- that counts!
My upcoming BRODY Boost Camp on Thursday, November 13, will help attendees enhance their professionalism, persuasive speaking, and personal promotion.
There are still some seats available.
You can check out the full agenda, and register, by visiting this link on the BRODY Professional Development site: http://www.brodypro.com/site/boost_camp/Boost_camp.html.
If you have any questions, just give me a call or e-mail me at marjorie@brodypro.com.
Monday, October 6, 2008
Political Presentations: Is It What You Say, Or How You Say It?
I hope you are having as much “fun” as I am watching and listening to the debate buzz.
Of course, I have friends on both sides of the fence. A few have asked if I was coaching any of the candidates – and a few have suggested that I do so (I’d be delighted)!
The answer is, “No, I’m not coaching any of the four candidates.” But, the real question is, “Who is?”
My work, and the work of BRODY Professional Development, is to help people in all industries hone their message and delivery – hence, the effectiveness of corporate professionals.
It’s always amazing to me to see and hear the difference that a little coaching and training can make.
Just last week, I was coaching a young female who works in an older, male-dominated environment. In a short time, with coaching, she was able to shift her message and maximize what she brings to the table.
She walked away with a greater sense of self confidence. I have no doubt that she will accomplish her objectives (selling her credibility and her ideas), when she delivers her next message.
If you have any suggestions for our presidential and vice presidential candidates on clarity and consistency of their messages, and how they should be delivering them, why not send them to me? I will post your ideas here.
My message for the week: “Speak up. Speak Out. Let others benefit from your ideas.”
Of course, I have friends on both sides of the fence. A few have asked if I was coaching any of the candidates – and a few have suggested that I do so (I’d be delighted)!
The answer is, “No, I’m not coaching any of the four candidates.” But, the real question is, “Who is?”
My work, and the work of BRODY Professional Development, is to help people in all industries hone their message and delivery – hence, the effectiveness of corporate professionals.
It’s always amazing to me to see and hear the difference that a little coaching and training can make.
Just last week, I was coaching a young female who works in an older, male-dominated environment. In a short time, with coaching, she was able to shift her message and maximize what she brings to the table.
She walked away with a greater sense of self confidence. I have no doubt that she will accomplish her objectives (selling her credibility and her ideas), when she delivers her next message.
If you have any suggestions for our presidential and vice presidential candidates on clarity and consistency of their messages, and how they should be delivering them, why not send them to me? I will post your ideas here.
My message for the week: “Speak up. Speak Out. Let others benefit from your ideas.”
Monday, September 15, 2008
My Latest Risks Taken ... Waiting for Results
Well, the marketing flash e-mailers went out, and the PR machine has cranked into high gear, notifying professionals and the media about my new BRODY BOOST Camp -- http://www.brodypro.com/site/boost_camp/Boost_camp.html
There is lots of great feedback about having this event, but, so far, no one has signed up. Remember the risks I spoke about last week?
It’s early yet, and I have found that being an optimist is a good thing. You do your best, and assume that things will work out – most of the time, they do!
So, what else is new?
On Friday, I recorded some audio files for a new venture with SoundWise. Their slogan is “Concise advice to improve your life 24/7.” My material was on networking, presentation skills and women in business.
Check it out – www.SoundWiseonline.com. It’s a real mix of subject matter experts and topics.
And, tomorrow, September 16th, I make my "debut" in Second Life -- the virtual world that has increasing real world applications for leadership and professional development companies like BRODY, and executive coaches like myself.
I will be the guest speaker based on one of my books -- participating in a roundtable discussion titled "Career MAGIC: A Woman's Guide to Reward & Recognition." The event will take place on Athena Isle in Second Life at 3 pm ET -- 12pm PST/SLT.
Second Life residents can attend my book chat by going to: http://slurl.com/secondlife/Athena%20Isle/44/43/23
Here’s my challenge for you all:
What are you doing this week that assumes some risk?
What are you doing that is new and interesting?
There is lots of great feedback about having this event, but, so far, no one has signed up. Remember the risks I spoke about last week?
It’s early yet, and I have found that being an optimist is a good thing. You do your best, and assume that things will work out – most of the time, they do!
So, what else is new?
On Friday, I recorded some audio files for a new venture with SoundWise. Their slogan is “Concise advice to improve your life 24/7.” My material was on networking, presentation skills and women in business.
Check it out – www.SoundWiseonline.com. It’s a real mix of subject matter experts and topics.
And, tomorrow, September 16th, I make my "debut" in Second Life -- the virtual world that has increasing real world applications for leadership and professional development companies like BRODY, and executive coaches like myself.
I will be the guest speaker based on one of my books -- participating in a roundtable discussion titled "Career MAGIC: A Woman's Guide to Reward & Recognition." The event will take place on Athena Isle in Second Life at 3 pm ET -- 12pm PST/SLT.
Second Life residents can attend my book chat by going to: http://slurl.com/secondlife/Athena%20Isle/44/43/23
Here’s my challenge for you all:
What are you doing this week that assumes some risk?
What are you doing that is new and interesting?
Monday, June 16, 2008
A“Business” Look At Why Hillary’s Quest for the Presidential Nomination Failed
I believe there are five reasons that likely contributed to Senator Hillary Clinton’s failure to become the Democratic nominee for President, some of which she could have controlled. Professional businesswomen can make a mental note to avoid similar scenarios in their own careers.
1) Senator Clinton cried on more than one occasion. Pollsters last winter had a field day pointing to the fact that Senator Clinton’s tears during a campaign appearance before the New Hampshire primary helped garner further support with women, and, ultimately, the edge over Senator Obama in that state. But, I don't think it helped how many others viewed her. Unfortunately, women are still held to a different standard when it comes to showing emotion in their careers – if a woman cries at work, she is seen as losing control or being weak. If a man gets emotional with outbursts of anger, however, it’s viewed as a sign of his strength of character and passion for the issue. Still, it’s a point best remembered.
2) Her outward physical appearance was more a topic of conversation at times than her actual message. Think about it … how many times were her hair, outfits and accessories mentioned, critiqued and/or analyzed? I can’t think of one time when Senators McCain or Obama’s suits or ties were cited. Unfortunately, there’s not much that Senator Clinton could have done here, short of calling this to the media’s attention and crying “foul” -- as once some of her campaign personnel did.
3) There were several aspects of her presentation skills and delivery that hurt Senator Clinton. First, her visual signals – her body seemed very tense as she spoke, and her smile often seemed forced. She could have benefitted from some body warm-up exercises and stretching. Some aspects of her vocal delivery also needed help – her voice would seem shrill at times, which could have been better controlled by breathing from the diaphragm. Senator Clinton also needed to better allow for the audience reaction – frequently, she jumped her own laugh lines or applause, not allowing the audience reaction to finish before she moved on. This also may have prevented Hillary from making a better connection with both her live and TV audiences.
4) Whether intentional or not, she let a prominent man in her campaign – her husband, former President Bill Clinton – take over the spotlight, and do a lot of her “pitbull” attacks when it came to defending policy views and issues that arose during the campaign. This led to the appearance that she was not powerful or confident enough to fight her own battles, taking ownership for her own opinions, and being confident in them. I’ve seen this happen frequently in business. It’s bad enough that she had the husband/wife dynamic to overcome … but allowing former President Clinton to have such a prominent role ultimately hurt Hillary.
5) Related to #4, Hillary had the power -- as Senator of New York State – yet, at times she seemed to equivocate; she didn’t always “own” her power. All professional women in positions of authority are constantly aware of the need to strike a delicate balance – excelling at their chosen fields, yet not appearing aggressive in interactions with male peers or subordinates. The “bitch” label is something never far behind.
As I watched many of the debates, heard the commentary, and read the news stories, I kept thinking how remarkably similar it all sounded to what goes on in the world of business.
It seems that women still need to justify their actions, and watch their behaviors much more than their male peers. For every step forward that professional women achieve, and raise themselves to the ranks of CEO, there are still thousands of others still struggling for equality – let alone a seat in the boardroom.
Yes, there are more working women in corporate America than ever before, but are they still on equal footing as their male counterparts? We know they still aren’t from a salary perspective – many statistics bear that out.
What about from behavioral or attitudinal perspectives? Professional women still have a hard time speaking up at meetings, taking credit for their achievements, and otherwise using self-marketing strategies.
Until women take ownership for their success and never let others define their potential, this will continue to be the case – and the 18 million cracks in the glass ceiling that Hillary spoke about won’t go any further toward shattering it.
1) Senator Clinton cried on more than one occasion. Pollsters last winter had a field day pointing to the fact that Senator Clinton’s tears during a campaign appearance before the New Hampshire primary helped garner further support with women, and, ultimately, the edge over Senator Obama in that state. But, I don't think it helped how many others viewed her. Unfortunately, women are still held to a different standard when it comes to showing emotion in their careers – if a woman cries at work, she is seen as losing control or being weak. If a man gets emotional with outbursts of anger, however, it’s viewed as a sign of his strength of character and passion for the issue. Still, it’s a point best remembered.
2) Her outward physical appearance was more a topic of conversation at times than her actual message. Think about it … how many times were her hair, outfits and accessories mentioned, critiqued and/or analyzed? I can’t think of one time when Senators McCain or Obama’s suits or ties were cited. Unfortunately, there’s not much that Senator Clinton could have done here, short of calling this to the media’s attention and crying “foul” -- as once some of her campaign personnel did.
3) There were several aspects of her presentation skills and delivery that hurt Senator Clinton. First, her visual signals – her body seemed very tense as she spoke, and her smile often seemed forced. She could have benefitted from some body warm-up exercises and stretching. Some aspects of her vocal delivery also needed help – her voice would seem shrill at times, which could have been better controlled by breathing from the diaphragm. Senator Clinton also needed to better allow for the audience reaction – frequently, she jumped her own laugh lines or applause, not allowing the audience reaction to finish before she moved on. This also may have prevented Hillary from making a better connection with both her live and TV audiences.
4) Whether intentional or not, she let a prominent man in her campaign – her husband, former President Bill Clinton – take over the spotlight, and do a lot of her “pitbull” attacks when it came to defending policy views and issues that arose during the campaign. This led to the appearance that she was not powerful or confident enough to fight her own battles, taking ownership for her own opinions, and being confident in them. I’ve seen this happen frequently in business. It’s bad enough that she had the husband/wife dynamic to overcome … but allowing former President Clinton to have such a prominent role ultimately hurt Hillary.
5) Related to #4, Hillary had the power -- as Senator of New York State – yet, at times she seemed to equivocate; she didn’t always “own” her power. All professional women in positions of authority are constantly aware of the need to strike a delicate balance – excelling at their chosen fields, yet not appearing aggressive in interactions with male peers or subordinates. The “bitch” label is something never far behind.
As I watched many of the debates, heard the commentary, and read the news stories, I kept thinking how remarkably similar it all sounded to what goes on in the world of business.
It seems that women still need to justify their actions, and watch their behaviors much more than their male peers. For every step forward that professional women achieve, and raise themselves to the ranks of CEO, there are still thousands of others still struggling for equality – let alone a seat in the boardroom.
Yes, there are more working women in corporate America than ever before, but are they still on equal footing as their male counterparts? We know they still aren’t from a salary perspective – many statistics bear that out.
What about from behavioral or attitudinal perspectives? Professional women still have a hard time speaking up at meetings, taking credit for their achievements, and otherwise using self-marketing strategies.
Until women take ownership for their success and never let others define their potential, this will continue to be the case – and the 18 million cracks in the glass ceiling that Hillary spoke about won’t go any further toward shattering it.
Monday, March 17, 2008
Business Travel Used To Be Fun.
Well, maybe it wasn’t fun, but it sure wasn’t as frustrating as it is today.
Aside from late arrivals and departures, hours on the tarmac, no food, overbooked flights, and lost luggage (carry-on rules!), the behavior of fellow travelers has deteriorated to the point of no return.
Let me tell you about a recent experience.
I was returning after speaking in Las Vegas, and enroute was struck once again about the impact of our travel behaviors. On my flight from the East Coast was a group of people who were attending the convention and sponsoring a booth. To say that they were rude on the flight is an understatement. The beer and vodka flowed. They were loud and even “hit” on one of the flight attendants. The other passengers around them were not amused by their disruptive behavior. As I observed, I was wondering if any of their customers were watching this.
The next day I did an educational session called “Successful People Are Connected People.” At one point an audience member said, “I was flying here from the East Coast yesterday and a group of attendees were so obnoxious on the flight. Before the trip I had thought of contacting them about buying some or their products, but I wouldn’t consider it now.” This was no surprise to me. I had to wonder how many people felt the same about the group on my flight, and how many other flights this same thing was happening.
If you are a fellow road warrior, you probably can relate – the goal, of course, is to put up a mirror and ask yourself, “Is she talking about me?”
Aside from late arrivals and departures, hours on the tarmac, no food, overbooked flights, and lost luggage (carry-on rules!), the behavior of fellow travelers has deteriorated to the point of no return.
Let me tell you about a recent experience.
I was returning after speaking in Las Vegas, and enroute was struck once again about the impact of our travel behaviors. On my flight from the East Coast was a group of people who were attending the convention and sponsoring a booth. To say that they were rude on the flight is an understatement. The beer and vodka flowed. They were loud and even “hit” on one of the flight attendants. The other passengers around them were not amused by their disruptive behavior. As I observed, I was wondering if any of their customers were watching this.
The next day I did an educational session called “Successful People Are Connected People.” At one point an audience member said, “I was flying here from the East Coast yesterday and a group of attendees were so obnoxious on the flight. Before the trip I had thought of contacting them about buying some or their products, but I wouldn’t consider it now.” This was no surprise to me. I had to wonder how many people felt the same about the group on my flight, and how many other flights this same thing was happening.
If you are a fellow road warrior, you probably can relate – the goal, of course, is to put up a mirror and ask yourself, “Is she talking about me?”
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